Sophari Inc Privacy Policy
Effective Date: January 10, 2025
Sophari Inc ("we," "us," or "our") values your privacy and is committed to protecting the personal information of our guests, users, and website visitors (collectively "you" or "your"). This Privacy Policy describes how we collect, use, store, and protect your personal information through our website (hosted on Squarespace), Airbnb bookings, and communications. By using our website or services, you agree to this Privacy Policy.
1. Information We Collect
We collect the following types of personal information:
Guest Information: Name, contact details, reservation information, and communications.
Technical Information: IP address, browser type, device information, and cookies.
Communication Data: Emails, text messages, phone calls, and other correspondence.
Payment Information: We do not directly collect or store payment information. All payments are securely processed by third-party platforms such as Airbnb.
2. Use of Your Information
We use your personal information for the following purposes:
Processing and managing reservations.
Communication related to bookings, support, and customer service.
Improving our website functionality and user experience.
Analytics and performance improvement.
Complying with legal obligations.
3. Sharing Your Information
We share your personal information only in limited circumstances, including:
Third-Party Service Providers: Airbnb, VRBO, Expedia, Dialpad, Squarespace, and staysophari.com, solely for managing reservations, facilitating communication, and maintaining website operations.
Legal Requirements: When necessary to comply with applicable laws, regulations, or legal processes.
Trusted Partners: Limited to operational purposes directly related to our services.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.
4. Security Measures
We protect your personal information using industry-standard practices, including:
SSL encryption for website interactions.
Limited internal access to sensitive information.
Regular system audits to detect and mitigate security vulnerabilities.
5. Your Rights
Depending on your jurisdiction, you have the right to:
Access your personal data.
Request corrections or deletions.
Opt-out of certain data uses.
6. Cookies and Analytics
Our website uses cookies to improve functionality and track user interactions for analytical purposes. You can disable cookies in your browser settings, though this may limit website usability.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill our operational requirements, comply with legal obligations, and resolve disputes.
8. Children's Privacy
Our services are not directed to children under 13 years old. We do not knowingly collect information from children under 13.
9. Updates to this Policy
We may update this Privacy Policy periodically. Changes become effective upon posting. We recommend reviewing this policy regularly.
10. Contact Information
For questions about this Privacy Policy or your personal data, contact:
Sophari Inc
Email: hello@staysophari.com
Phone: 206-752-3232
Address: Seattle, WA
Acknowledgment: By using our services, you acknowledge reading, understanding, and agreeing to this Privacy Policy.